Returns & Exchanges
At RadioMaster, we stand behind the quality of our RC transmitters and accessories, offering a 30-day return window for items in original, unused condition. We aim to ensure your gear meets the highest standards of performance and reliability for every flight.
Initiate Request
Contact our support team with your order number and a detailed description of the reason for your return to obtain a Return Merchandise Authorization (RMA).
Pack Securely
Place the item in its original factory packaging, including all antennas, cables, and manuals, to ensure the product is protected during transit.
Ship to RadioMaster
Affix the provided shipping label to your package and drop it off at an authorized carrier location, keeping a copy of your tracking number for reference.
Inspection and Refund
Once our technicians verify the hardware's condition, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing